The Crystal Reports runtime library is likely the cause of this conflict within your system configuration. This is a third-party product we use as the report generation engine in Clooz.
Download the library installer separately: http://cloozsetups.ancestralsystems.com/CRRuntime.msi
Once it’s on your system, right click the file, and select Install. Then attempt to run the cloozsetup.exe program again.
This is not applicable to Clooz 4, which does not use Crystal Reports.