Support

If you are experiencing problems or have need of some direction, this page is the place you have been looking for.

Clooz 3.2 User Guide

Download the PDF Clooz 3.2 User Guide.

Learn Clooz 3.2 (Tutorials)

View the training Tutorials.

Rootsweb Clooz List

Join the user interface and discussion group on the Rootsweb Clooz List.

Windows Help

Problems can be avoided if you insure that your Windows installation has been updated with the latest Service Release for your particular version (Windows 7 - SR1; Vista - SR2; XP - SR3).

If you are having local problems with your computer, Microsoft has some good articles and tools that may be helpful.

Here is a tool that MicroSoft has provided for Install and Uninstall problems.

A longer article with additional alternatives is also available.

To attempt your own installation of the Windows Installer 4.5, see these download links and instructions.

Hopefully one of these will solve a problem, which could be caused by one of a number of different configuration issues in your system.

Knowledge Base

Here you will find the Clooz Knowledge Base. This is for the nuts and bolts of the program. Check for in-depth questions and answers here.

FAQ

Frequently Asked Questions and answers to general questions about Clooz.

Previous version 2.1

Clooz 2.1 User's Manual

Here is the downloadable PDF Clooz 2.1 User's Manual

Printed Clooz 2.1 User's Manual or Tutorial on CD

The printed hard copy User's Manual and/or the Tutorial on CD for Clooz version 2.0/2.1 can be purchased from the previous owner, Ancestor Detective.

This page was last modified Thursday, 21-Feb-2013 02:14:13 CST